Shipping policy

Shipping Policy - Miduoduo Jewelry

Thank you for shopping with Miduoduo Jewelry. Please review our shipping policy below for details on processing times, delivery methods, and tracking information.

1. Processing Time

Orders are processed within 2–3 business days (Monday–Saturday, excluding holidays). Orders placed on weekends or holidays will begin processing on the next business day.

2. Shipping Method & Standard Delivery

We use the 无忧普货专线 (Worry-Free General Cargo Line) for standard shipping. The delivery time varies by destination country, and the specific transit time will depend on the actual logistics situation.

You can track your order status at any time via our tracking partner: https://www.17track.net/zh-cn

3. Expedited Shipping (Optional)

If you need faster delivery, please contact us to request expedited shipping via DHL, FedEx, or your designated freight forwarder. We will provide you with a quotation for the additional shipping cost, and you will be required to pay the price difference to confirm the expedited service.

4. Shipping Costs

Shipping fees are not included in the product price. The cost will be calculated based on your order weight, volume, and destination country, and will be displayed at checkout before you complete your purchase.

5. International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the order or shipping costs. Please check your country’s import regulations before placing an order.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date with your order number and photos of the damage (if applicable). We will work with the carrier to resolve the issue.